Northern Peptides

Privacy Policy

Privacy Policy

Effective Date: September 24, 2025

Northern Peptides (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://northernpeptides.is, purchase products, or interact with our services.

By using our site, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name, billing/shipping address, phone number, and email address.

Payment Information

  • Payment details you provide at checkout. Payments are processed securely by third-party providers Square and Interac. We do not store or have direct access to your full payment card or banking details.

Order Information

  • Products purchased, shipping details, and transaction history.

Technical Information

  • IP address, browser type, operating system, device identifiers, and referral URLs.

Cookies & Tracking Data

  • Usage data collected through cookies, pixels, and analytics tools (e.g., Google Analytics) to improve website functionality and marketing.

Marketing Preferences

  • Email subscriptions, communication preferences, and interactions with our campaigns.

2. How We Use Your Information

We use your information to:

  • Process, confirm, and ship orders.

  • Handle payments securely via Square and Interac.

  • Communicate with you about your orders, account, or support inquiries.

  • Send marketing communications if you opt-in.

  • Prevent fraudulent transactions and enhance site security.

  • Analyze usage trends and improve our website and services.

  • Comply with legal and regulatory requirements.

3. Sharing of Information

We do not sell or rent your personal information. We may share your information with:

  • Payment Processors: Square and Interac, to securely process transactions.

  • Shipping Providers: To deliver your orders.

  • Analytics Providers: Such as Google Analytics, to measure and improve site performance.

  • Marketing Platforms: For email campaigns, if you subscribe.

  • Legal Authorities: When required to comply with law, regulation, or court order.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience. These include:

  • Essential Cookies: Required for checkout, account login, and secure browsing.

  • Analytics Cookies: Track site usage to improve performance.

  • Marketing Cookies: Used for targeted advertising and promotions.

You can control cookies through your browser settings, though disabling them may affect site functionality.

5. Data Retention

We retain your personal data only as long as necessary to:

  • Fulfill the purposes outlined in this policy.

  • Complete your transactions.

  • Meet legal, accounting, or reporting obligations.

6. Data Security

We implement reasonable safeguards to protect your information, including encryption and secure servers. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute protection.

If a data breach occurs, we will notify affected individuals and regulators as required by law.

7. Your Rights

Depending on your location, you may have specific rights:

Under GDPR (European Union/EEA)

  • Access, correction, or deletion of personal data.

  • Restrict or object to processing.

  • Data portability.

  • Withdraw consent at any time.

  • File a complaint with your local data protection authority.

Under CCPA (California, USA)

  • Right to know what personal information we collect and how it’s used.

  • Right to request deletion of your personal information.

  • Right to opt-out of the sale of personal data (we do not sell personal data).

  • Right to non-discrimination for exercising your privacy rights.

Under PIPEDA (Canada)

  • Right to access personal data we hold.

  • Right to challenge accuracy and request corrections.

  • Right to withdraw consent, subject to legal or contractual restrictions.

To exercise these rights, contact us at info@northernpeptides.is.

8. Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected information from a minor, we will delete it.

9. International Data Transfers

As our business operates in Canada, your information may be transferred and stored outside your home country. We take reasonable measures to ensure that data is protected in compliance with applicable laws.

10. eCommerce-Specific Disclosures

  • All financial transactions are processed through secure third-party providers (Square and Interac).

  • We may use fraud-prevention services to verify orders.

  • Order information may be shared with shipping carriers to complete delivery.

  • Refunds, returns, and disputes are subject to our Terms & Conditions.

11. Research Use Disclaimer

All products sold on Northern Peptides are intended for research purposes only. They are not for human consumption, medical, or veterinary use.

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the new effective date.

13. Contact Us

If you have any questions, requests, or complaints regarding this Privacy Policy, contact us at:

Northern Peptides
Email: info@northernpeptides.is
Website: https://northernpeptides.is